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Q: Why does a fire truck show up when I call for a medical emergency?

A: Titusville Fire and Emergency Services is an ALS (Advanced Life Support) First Responder agency and each of its fire fighting personnel are also licensed Emergency Medical Technicians (EMT's) or Paramedics. By setting up our engines to handle all types of calls, including medical emergencies, we can not only typically arrive on the scene faster than an ambulance because of strategically placed fire stations and begin to initiate medical care, but it also make economic sense that we provide both services for the same tax dollar.

Q: Does it cost me anything when I call 9-1-1 for an emergency?

A: All fire, medical, vehicular accidents, and service calls responded to by Titusville Fire and Emergency Services are at no cost. (However, advance life support transport provided by the ambulance crews of Brevard County Public Safety Department, do cost for medical supplies and transport costs). Department response to certain hazardous materials calls also may be chargeable dependent upon the type, scope, and length of the HAZMAT call.

Q: If I lock my keys inside my vehicle, will the fire department unlock it for me?

A: Our department will respond to an emergency situation, such as an infant or pet locked in the vehicle, and will use a punch tool to remove one of the windows. However, because of the technological advances in vehicle locking mechanisms that are designed to prevent theft, damage to the vehicle is often sustained in trying to unlock the vehicle and most attempts to gain entry are unsuccessful. Therefore, if there is no emergency involved, our department must regretfully refer you to a locksmith.

Q: When I call 9-1-1 in Titusville for a medical call, the Police Department answers.

A: There are 13 PSAP (Public Safety Answering Points) at law enforcement centers within Brevard County. When 9-1-1 is dialed, the call is connected to the appropriate PSAP for that locality. In Titusville, your call will be answered by the Titusville Police Department Dispatching Center, which also dispatches calls for our department. If you also require medical transport, the call will also be shared with Brevard County Public Safety Department who handles ambulance transports within our county.

Q: If I've had an emergency, how do I get a copy of the incident report?

A: If the emergency was not medically related, such as a house or vehicle fire or a service call, contact our Administration office at 383-5708 and we will provide you with a copy of the report. If the emergency was medical in nature, Florida Statutes exempts medical information from the public access laws. A copy can be provided, but all medical/patient information will have been deleted. However, if the person involved in the medical incident either appears in person (with proper identification) or provides our office with a notarized release of medical/patient information form, is the legal guardian of the patient or designated executor, the report can be released to that individual without modifications. (Requests for ambulance transport and related billings should be directed to Brevard County Public Safety as the responding agency at: (321) 633-2056.

Q: Where can I get my blood pressure checked?

A: The personnel at any one of the four Titusville fire stations will be happy to take your blood pressure at any time they are not out of the station for emergencies or training reasons. There is no charge for the service and service is available during reasonable daytime hours.

Q: Do fire departments still rescue cats from trees?

A: Titusville Fire and Emergency Services is a customer service oriented department and, as such, will attempt to assist our citizens in any capacity that we can, including rescuing cats from trees.