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Q: Whom do I call if my sewer is backing up into my home or if it is overflowing from the City sewer or near the property line?

A: During normal working hours (Mon-Fri., 7:00 am - 3:30 p.m.), contact the Water & Sewer Field Operation Division at (321) 383-5684. If the emergency is after normal working hours or on weekends and holidays, please call (321) 383-5642.

Q: Whom do I call if my water line is broken or I need to turn off my water in an emergency?

A: During normal working hours (Mon-Fri., 7:00 am - 3:30 p.m.), contact the Water & Sewer Field Operation Division at (321) 383-5684. If the emergency is after normal working hours or on weekends and holidays, please call (321) 383-5657. You may also call (321) 264-7800.

Q: I turned on a faucet and the water coming out was discolored. What is happening?

A: City water distributed to your home or business may become discolored when certain situations arise such as a water main break, construction, or a fire in the neighborhood.

These types of situations increase the velocity of water in the main water lines, agitating sediments that cause a reddish or brown tint to the water. Do not be alarmed if you have discolored water. It is recommended though that you do not use the water or do laundry for about 2 hours; this will give the sediment time to settle. After you have waited for this time, run your faucets into the bathtub or kitchen sink for about 5 minutes to make sure the water is clear.

If the water does not clear up within a couple of hours, notify the Water & Sewer Operations Division by calling (321) 383-5684, Monday - Friday, between 7:00 a.m. and 3:30 p.m., or (321) 383-5642 after normal business hours, on weekends, or on holidays.

Q: I want to connect my home or neighborhood to public water and/or sewer. How do I get City utilities installed?

A: A written request must be received from a property owner to have public water and/or sanitary sewer installed in their home or neighborhood. This request will be processed by the engineering staff and a preliminary construction/connection cost estimate will be generated. This information is then sent to the requesting property owner. To get an estimate for connection to the public water or sewer system, please contact the Water Resources Engineering Division at (321) 383-5667, Monday - Friday, between 7:00 a.m. and 4:00 p.m.

Q: How can I pay my water, sewer or stormwater utility bill?

A: All questions concerning water, sewer and stormwater bills can be answered by the Utility Billing Division of the Finance Department. They can be contacted at (321) 383-5791.

Q: Where does the reclaimed water come from?

A: The City operates two water reclamation plants, the Osprey plant located on Buffalo Road and the Blue Heron plant located on Deep Marsh Road. The treatment capacity of the Osprey plant is 2.75 MGD and the Blue Heron plant is 4 MGD. The City's reclaimed water distribution system is currently supplied from the Osprey plant's effluent.

The distribution system was designed to provide reclaimed water to the largest potential users. There is no usage charge for reclaimed water; however there is a small monthly maintenance charge that is currently set at $5.00 per month for a 1-inch service line.

Q: What are the benefits of reclaimed water?

A: The City of Titusville began its public access reuse program in 1995, to provide a way to reuse the effluent produced by our water reclamation plant and as a means of conserving our drinking water supplies. Reclaimed water provides beneficial nutrients to your landscape and can reduce the amount of fertilizer that is required.

Q: What are the reclaimed watering hours?

A: You may irrigate with reclaimed water two days a week, any hours except between 10:00am and 4:00pm. If you have an even number address or no address, your irrigation days are Sunday and Thursday. If you have an odd numbered address, your irrigation days are Wednesday and Saturday.

Q: Why are there reclaimed watering hours?

A: Like other water sources, reclaimed water is available in limited quantities and conservation measures are needed to assure that adequate quantities are available for the needs of all reclaimed water users. Due to current drought conditions, as of January 23, 2001, watering restrictions have been in place. Please see the watering restriction notice elsewhere on this site.